Why consider website usability? Why look at whether your customers are having trouble using your website? In other words, what is the return on investment of following this process to design and…
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What do you have a website for?
What is the first thing that you do when you want to find someone who does or sells something you need?
For instance, when you need to find a plumber for the first time? Or a mechanic or to find a B & B or hotel or to see what’s on at the cinema?
We look online. We expect businesses to have a website.
So it makes sense that when you start a business one of the first things that comes to mind is “I need a website”. The need is there, unfortunately this leads many people to rush their website set up process.
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