User research
Learning what people do and why so you can create useful things that people need.
User experience design
A human-centred design process for designing products and services that people want and like to use.
Usability testing
A structured process for learning whether people can use your product or service easily.
Workshop facilitation
Bring people together to make decisions and save time and effort.
Collaboratively and inclusively design products and services with a multi-disciplinary group.
Training, coaching, teaching
I train and coach people in human-centred design practices: User Research and User Experience Design.
I teach according to the Interactive Teaching Method, which I studied when I trained to teach Alexander Technique.
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