AQA website re-design in 2012 Tasks Methods Outcomes Result The overall outcome was a much more intuitive flow through the site for the different target audiences. Teachers now could be more confident…
Archives: Projects
DRS, Data and Research Services internal online company news
Online internal newsletter 2004-05 Challenges Internal news was not shared effectively so staff did not know what was current in the company. A newsletter produced to print quality was being delivered over…
Open University content authoring tool
Content Authoring Tool for e-learning course authors and publishers 2010 A department of The Open University was producing bespoke e-learning courses for businesses. There were inefficiencies in the course production process which led…
Student Loans Company
Application process for loans for full-time study 2012-13 Re-design the online application for a student loan for a full-time course. Old online application was very confusing and time consuming to complete. In tests…
Design and build a new Company Intranet 2004-07
DRS Data & Research Services Intranet
Challenges
- Company Intranet content was out of date and therefore not used.
- Information was organised in a way which reflected historic responsibilities. If you didn’t know the history of company and its changes it was difficult to find information.
- It was not easy to update content.
- The design and layout were different for each department’s section giving a disjointed user experience.
- The company’s Staff Handbook was print-only and updates had to be printed and circulated to all staff.
- Company news was not fully integrated with the intranet and internal communication was negatively affected.